Cancellation Policy

 

At Basicthreadz, operated by Calyros Path Tech, our goal is to make your shopping experience smooth and worry-free. In this document, “we,” “us,” and “our” refer to Calyros Path Tech, while “you,” “your,” and “user” refer to our valued customers.

We understand that preferences can change, and you may decide to cancel your purchase. This policy explains how cancellations are handled.
 

Cancelling Before Shipment
 

• Orders can be cancelled within 24 hours of placement or before shipment, whichever comes first.
• To initiate a cancellation, contact our customer support team via email.
• If eligible, the refund will be issued to your original payment method within 5–7 business days.
  
   

Orders in Transit
 

• Once an order has been shipped, it can no longer be cancelled.
• However, you may return the product after delivery following our Return & Refund Policy.
  
   

Changing an Order
 

• At present, we cannot modify items or delivery addresses after an order is placed.
• If you need changes, you must cancel the order (if eligible) and place a fresh one.
  
   

How to Contact Us for Cancellations

For cancellation requests, please email our support team at: calyrospathtech@gmail.com

We value your understanding and thank you for continuing to shop with us.