Shipping and Delivery Policy
At Basicthreadz, managed by Calyros Path Tech, we are dedicated to providing you with a smooth, reliable, and stress-free shopping journey. In this document, “we,” “us,” and “our” refer to Calyros Path Tech, while “you,” “your,” and “user” refer to our valued customers.
Our goal is to ensure that every order reaches you on time and in excellent condition. This Shipping and Delivery Policy explains the terms and processes involved in delivering products purchased from our platform. By placing an order, you accept the terms outlined in this policy.
Shipping Coverage
- We currently ship to all pin codes within India.
- International shipping is not available at this time.
Order Processing Time
- Orders are generally processed within 1–2 business days from the date of confirmation (excluding weekends and public holidays).
- Once processing is complete, you will receive a confirmation email with order details.
Estimated Delivery Time
- Standard delivery usually takes 3–8 business days, ensuring you receive your fashion selections promptly.
Unsuccessful Delivery Attempts
If delivery cannot be completed due to:
- An incorrect or incomplete address.
- Recipient not being available.
- Refusal to accept the order.
The shipment will be returned to our warehouse. You may request re-delivery after such a return.
Damaged or Missing Shipments
- If your order arrives damaged, contact our customer support within 48 hours of receipt, providing photographic proof.
- In case of a lost shipment, a replacement or refund will be issued after verification with the courier partner.
Contact Information
For questions or concerns regarding shipping and delivery, please email us at: calyrospathtech@gmail.com
We appreciate your trust in us and aim to make every delivery smooth, timely, and reliable.